Age Gate

Sorry Adults Only

The answers to the most commonly asked questions:

 

 What is in your base liquid?

Propylene glycol, glycerol, pure water, methyfurfural, trimethylpyrazine, dimethyprazine, acetylpyrazine, methyl butyric acid, a-terpineol, nicotine, natural flavours. For Genuine OKSmokey liquid look for the flying pig logo.

What is propylene glycol?

Propylene glycol (PG), is a colourless, odourless chemical that is used as a food additive, in cosmetics and in pharmaceuticals as an inert solvent or carrier.
The ATSDR (Agency for Toxic Substances & Disease) states on its website, propylene glycol is a 'Generally Recognized as Safe' (GRAS) additive for foods and medications.
PG has been used as the aqueous-based chemical additive in asthma inhalers and nebulizers since the 1950s, with no serious side effects known.

 How long is the warranty period?

Our batteries & atomizers have an 8 week warranty. Chargers have a 6 month warranty; starting from day of purchase so any break downs that are not due to misuse can be replaced (please see terms and conditions).

 How long will my OK-Smokey e-cigarette last?

The length of time your e-cig lasts will depend on how often you use it. 901 & 510 batteries are only 190 mAh whereas kingo & eco-t batteries are 650mAh which are bigger therefore hold more charge and have more power. We also have 1100mAh kingo batteries which are ideal for people who need to go longer between charges.

How do I fill my cartridge for my DSE901 or 510?

Take a look at our fully illustrated step by step guide to cartridge filling http://www.ok-smokey.com/guides

 How do I fill my Kingo cartomizer?

You need the needle sized entry (You would have recieved a re-fill set with your Kingo starter kit) not the large centre outlet hole to fill your Kingo cartomizer. Take a look at our user guide page http://www.ok-smokey.com/development/guides

I can’t find the instructions I need?

That’s not a problem if you can’t find the instructions you need please drop us an email at support@oksmokey.com and someone on our team will be happy to help.

Manual or automatic?

This is down to personal preference.

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